Quality Policy

Quality Policy – Detergencia y Textil Química, S.L.

DETERGENCIA Y TEXTIL QUIMICA S.L. aims to satisfy the needs of customers and other stakeholders by understanding and exceeding their requirements. We achieve this by offering products with the expected quality-price ratio and necessary service, while anticipating our clients’ future expectations.

This is made possible through the commitment of our management team to continuously improve the effectiveness of our system, comply with applicable requirements, and establish and monitor Quality objectives. Our approach includes:

  1. Cordial and cooperative relationships with stakeholders
  2. Market diversification
  3. Active participation and communication from all team members, resulting in improved products, services, and customer care
  4. Continuous information and training for all staff
  5. Effective control of all organizational processes, including risk management
  6. Creating a positive work environment and motivating the team

We are all part of a collective team working towards the same goal: customer satisfaction and stakeholder engagement.

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